Daina A.

This so-called "company" is based in China, and runs the same type of scam website as Lulugal, DressLily, Cupshe, and Roswe. Don't ever buy from China. Here's why:

1) ALL OF THEIR PRODUCTS ARE LOW QUALITY FAKES...
Within the last decade, China has made a huge business out of taking popular US and European products, copying them, and selling them at low prices. The problem with this is that these items are designed and manufactured by overworked, underpaid, and unskilled Chinese factory workers, therefore the quality is TERRIBLE, like nothing you've ever seen before.

2... THEREFORE WHAT YOU SEE IS NOT WHAT YOU GET
They steal product photos from popular fashion bloggers, websites, and Instagram profiles and use these photos to sell their products. That is why 97% of the time, the product looks beautiful online, but awful in-person. They aren't selling the actual item in the photo, they are selling a cheaply-made copy! That's not to say that every single product you buy from China will be a complete disaster, but 97% of the time, it will. And of those items that are ok, the quality will still be less than a product made by a US or European-based company with quality control, so keep your expectations low.
For this reason, don't ever purchase an item if the website does not include high-quality photos of the actual product that you can inspect and compare to the "model" photo. If they do provide actual product photos, CAREFULLY INSPECT THEM to spot differences in appearance and quality. This will help you make a judgement as to whether or not this item may be a good buy for the price. But always remember that YOU GET WHAT YOU PAY FOR

3) YOU CAN BUY THE SAME ITEM CHEAPER ON EBAY OR ALIEXPRESS
Like I said, the business of copying popular items and selling them at low prices has become very popular in China. Chances are, you can find the same item being sold from a Chinese seller on Ebay or AliExpress for much cheaper, which *might* make the purchase worth it, as long as you don't expect much, and you take the time to review the item's description and photos.
They use the same photos, so sometimes something as simple as a Google image search take you directly to the eBay listing selling the same item. Sometimes it requires a little more time and effort to search for it yourself on eBay using keywords. But chances are, you can probably find it on eBay or AliExpress. Just be aware that shipping from China can take as long as 1 month.

4) THE SIZING RUNS EXTREMELY SMALL
They base their sizes off of "Asian" sizing, which is at minimum 2 sizes smaller than US or European sizing. Asians are generally much shorter and petite, which is why clothing sold from China as women's or men's clothing fit more like children's clothing. They try to create loopholes for their returns process by instructing you to use their "size chart" to chose the correct size. These size charts can be a hit or miss: many times the measurements are wrong or don't make sense; but if the size chart is accurate, you'll find yourself needing to go up at least 2 sizes for the correct fit.

5) NO CUSTOMER SERVICE
These sellers (poorly) speak English as a second language, so you'll notice many grammar mistakes on their websites and especially when communicating with them (always read poor grammar as a RED FLAG).
Moreover, because they are based out of China, they have less accountability than US or European-based businesses, and therefore have much lower standards of customer service. Take the worst customer service you've ever received and multiply it by 10... that's generally the level of service you can expect from Chinese sellers. They already made their money from you; they could care less if you are pleased with your order and therefore will never provide you with a fair solution unless you have some sort of leverage on them.
They also like to barter during the returns process by attempting to offer you a partial refund (ie: 30% refund) and try to force you to accept these terms.
They can only be reached via email, and they use this to their advantage. They frequently take a long time to respond or just don't respond at all.

6) NON-EXISTENT RETURN POLICY
As mentioned above, they will do anything and everything to prevent a return, from ignoring you to offering you only a partial refund. They refuse to cover return shipping costs, which means returning your order will cost you, on average, somewhere between $20 to $40 for international shipping to China. They know this fact and will use it against you.
Even if you do fork over the $20-$40 for return shipping, chances are low that you will get even a partial refund. Just don't bother with it. File a charge back through your credit card.

7) THEY POST FAKE REVIEWS OF THEIR PRODUCTS
This is how they try to convince you that they are trustworthy, by fabricating fake reviews, both on their own websites and on review websites like SiteJabber. Here's some red flags to look out for when reading over product reviews:
--bad grammar
--several reviews posted in a short span of time, usually within one day or a couple of days
--content, wording, or typing patterns that seem very similar to that of other reviews
--lack of detail
--"This product was better quality than I was expecting"
--4 star reviews that knock off one star for reasons that don't really even make sense (they know that having nothing but 5-star reviews looks suspicious)

If you have fallen victim to any of these Chinese scam artists, FILE A CHARGE BACK ON YOUR CREDIT CARD. This is the only way you're going to get your money back.