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Sophia was great to work with for the cancelation, 4 stars, because I had a hard time hearing her because of her equipment. As far as having to call to cancel for a job service, I rate that 1 star. I will not recommend Flex Jobs for that reason. Every job searcher will ultimately get a job and no longer need your services, so making it more difficult to cancel after they find a job is not on the up and up. Especially when your subscription email states "if you would rather not have your subscription automatically renew or you want to cancel your account, you can always do so easily and instantly from your Account Settings." NOT TRUE
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ESTO ES UNA ESTAFA, ME CONTACTO UNA PERSONA DE AQUÍ, PARA HACER UNA TAREA Y CUANDO COMPLETE LA...
Hello,
Thank you for your feedback, and we appreciate your kind words about Sophia's assistance during the cancellation process. We're sorry to hear about the inconvenience you faced in cancelling your subscription.
Regarding your concern about having to call to cancel, we understand your frustration and apologize for any inconvenience caused. We're constantly striving to improve our cancellation process to make it as seamless as possible for our users.
We want to clarify that cancelling over the phone is one of the options available, but you can also cancel online by following these steps: Go to your account details, then account management, and select "Subscription." From there, you should be able to cancel your subscription.
Once again, we apologize for any inconvenience you experienced, and we'll do our best to ensure a smoother experience for all our users in the future.
If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.