I can't believe this VIAGOGO can run a business like this! I paid triple the amount of the face value of the ticket and the ticket is not even under my name?! I ended up not taking my 13 year old for the FEAR that we won't even be allowed at the gate considering the reviews I've read here and elsewhere! I didn't want to take that chance. My 13 year old is heartbroken thankfully BTS promised to be back in the U.S. next year and definitely NOT PURCHASING TICKETS FROM VIAGOGO! I asked for a refund but all they can say from a SCRIPT is "Sorry." like are you kidding me?! I lost so much $$$$ from this site. Bunch of CROOKS. I did get my tickets on Monday (concert was Saturday) but like I said when I saw how much this seller paid for it and I paid for it, I was so LIVID!