d.m1

D. M.

Contributor Level

Total Points
80

1 Review by D.

1/5/22

AWFUL... The write up on the rug sounded great, but the actual rug was cheap and shedding, without even unrolling it and laying it down. It was so thin it felt like walking on gravel. I paid 4 times what it's actually worth... I'd say $100 would be a fair price. Unfortunately, or, predictably, for Rugs Direct, I chose to return it, hoping to get a refund. WRONG. The UPS shipping would cost $333! So much for a decent return policy, or any hope of receiving a refund. This company sells for unbelievable high prices, and I learned my lesson. DON'T BUY THEIR OVERPRICED RUGS... I left a review on their site and they deleted it because it was 1 star. Now that's a class act, isn't it?

Products used:
Above questions don't apply. They have free shipping when you buy; Don't pay for return shipping.

Service
Value
Shipping
Returns
Quality

D. hasn’t received any votes.

D. hasn’t received any thanks yous.

D. doesn’t have any fans yet.

D. isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

deby33
5/15/22

I purchased this n November received an email that said the rug would not be delivered for...

bryanf317
3/22/22

Purchased a 100% viscose pile rug from Rugs Direct 5 months ago. Buyer beware these rugs cannot...