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AWFUL... The write up on the rug sounded great, but the actual rug was cheap and shedding, without even unrolling it and laying it down. It was so thin it felt like walking on gravel. I paid 4 times what it's actually worth... I'd say $100 would be a fair price. Unfortunately, or, predictably, for Rugs Direct, I chose to return it, hoping to get a refund. WRONG. The UPS shipping would cost $333! So much for a decent return policy, or any hope of receiving a refund. This company sells for unbelievable high prices, and I learned my lesson. DON'T BUY THEIR OVERPRICED RUGS... I left a review on their site and they deleted it because it was 1 star. Now that's a class act, isn't it?
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Above questions don't apply. They have free shipping when you buy; Don't pay for return shipping.
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Be warned about $$$$ rug samples... 1) they are non refundable 2)They offer a program where you...
Just go somewhere else! I canceled an order from a competitor because it had been on a back order...
