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I went to see the new "It" movie in theaters on 9/15, and I purchased a ticket online with fandango. When I got to the theater (a half hour drive away) they informed me that I couldn't watch the movie under 17 (which was something the fandango website had not informed me of) so they told me to go and contact fandango customer support to get a refund. When I went to get a refund, the customer service rep said I could NOT get a refund and, in fact, they would keep every cent of the money I paid for a movie I couldn't watch. Fandango showed its true colors to me and I am never buying from Fandango again.
Tip for consumers:
Don't use this site.
Cyrus M.'s review of Fandango earned 3 Very Helpful votes
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