Cynthia T.

For Mother's Day my lovely daughter in law had Shari's Berries and roses delivered to me. On the day they were delivered, the package arrived about 7 pm. I opened it immediately and found that everything was hot - the berries, the poor roses, even the ice pack was hot. She called Shari's Berries and they said they would ship replacement Berries and roses today. We had an estimated delivery time of 4:30 pm so I made sure I was here to get them. They were delivered at 4 and -guess what?- they were even worse than the first shipment! When I opened the box I could feel the heat escaping and of course smell the cooked berries. I have been using Shari's Berries for a long time without a single issue. Daughter in law even explained to them that I live in Arizona and it is hot here and requested extra ice packs. That didn't happen. Sayonara, Shari' Berries! You have lost some formerly loyal customers. I can't add pics from my ipad