Cynthia P.

So, I ordered a top at a wonderful sale price however I never received it at SS claimed there was a stock issue so cancelled my order. I went on the website and sure enough the item was available. I then called and asked if they would reinstate my order. They said no. I asked if size were the issue I would accept a smaller size. Again no! I was hung up on. I called again and spoke with a gentleman who worked with me and said he would change the size and I would receive a confirmation email. That never happened either. I sent another email last night and again today, I am told to place a new order. Shame on Soft Surroundings. Do they not realize that they are not the only manufacturers of like product!