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Item not packaged for transport so of course was shattered upon arrival. According to the automated information, I will be charged $9,95 for a replacement or refund. If the product had been properly packaged, there would be no reason for a return. I have now paid for a totally useless product, have to go through the inconvenience of packaging the item, going to the post office, paying postage, and can not even speak to anyone in the United States. Saks is certainly not what it used to be!
Cynthia L.'s review of Saks Off 5th earned 4 Very Helpful votes
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I ordered four items but only received 3. I contacted Customer Service for an investigation and...
DO NOT EVER SHOP AT THIS STORE AS THEY HAVE THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!...
