I called PeopleFinders as I paid for what I believed to be a one time charge for a back ground check. I continuously get charged even though I have canceled. He asked me, "What is wrong with you for allowing his charged to continue". I let him know that I have attempted to cancel. He told me he would cancel my membership, but couldn't help me any prior charges. That was just the way it was...company policy. I have never been treated with such disrespect. :/