Cynthia B.

I placed an order using a promo code which brought my total to $36. Once o entered my card info and pressed "pay" I received an error saying " please check shipping and try again" nothing was wrong with my addy but I entered it again then pressed pay and when I received the order confirmation it said $61. I reached out to customer service spoke to 3 different people bc each person kept sending me an automated msg and stopped responding. The last person said they can't cancel my order and once I receive my order after Valentine's Day (which defeats the whole purpose of my order) then I can return it and wait 15 days for a refund. Fraudulent and unprofessional bc that is not the amount I agreed to. If the promo code wasn't acceptable why didn't the site say that instead of saying something was wrong with my shipping. I will NEVER order from them again