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Cynthia A.

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1 Review by Cynthia

Tophatter

  • Tophatter

“I live shopping at top hatter. You get to bid on some great items.”
2/16/20
Verified purchase

What I don't like about sone of the vendors. Most ads say two-three weeks for delivery, I have has over 5-10 which I have had to inquire about due to not receiving them. And asked to wait for my packages even though so if they are gifts or birthday presents.

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Angelique C. – Tophatter Rep

Hi Cynthia,

Thank you for sharing your experience.

We are delighted to have you as a valued member of the community.

I understand wanting what you paid for to arrive as soon as possible. We are working to improve shipping times.

For detailed information regarding shipping, check out our self-help FAQ here: https://help.en.tophatter.com/article/36-what-if-i-havent-received-my-order

Our customer support agents are happy to help via email by signing into your Tophatter account and going here: https://tophatter.com/support/contact?topic=Buying or by sending us a direct email to help@tophatter.com.

Respectfully,
Angelique

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