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Just aweful! They sent me a Napoleon grill ($1200) with scuffed and scratched lid. Immediately requested a replacement lid and was told I would have it in 10 business days. Never sent and unwilling to supply a tracking #. I was told to return would cost me $310. Even though they didn't fulfill the replacement lid. Should have purchased locally or at a legitimate retailer. I've been forced to contact the manufacturer directly along with disputing through Paypal. Wish I could give a zero rating.
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Got a microwave trim kit. It was not packaged in the original box, it was a return that was...
