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Customer U.

Contributor Level

Total Points
80

1 Review by Customer

  • Kohl's

6/23/19

Kohl's charge card is NOT a safe card to use online. They don't follow payment card industry standard to verify the billing address.

I placed an order of less than $100 with my Kohl's charge card.
The system auto filled with a very SIMILAR but WRONG shipping address and BILLING address. The transaction went through with the wrong billing address.
I talked to the representative regarding the issue, Joshua with ID 9I5Q, he told me Kohl's charge doesn't verify the billing address for online transactions.
I have made many online transactions with other cards and know that billing address need to be 100% match the address with card for all cards, even a typo will not go through. Credit card companies use this to protect the consumers, that is industry standards. Kohl's charge is the only card not follow the industry standard.
I will never use this card to do online shopping. It is potentially NOT SAFE!

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