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* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ordered 3 items on Groupon and the website shows my order did not go through. Refreshed and still didn't go through. Had to order again. But I was charged twice the next day. It says I can not cancel it when I try to cancel even though it's within one day cancellation policy according to their customer suppprt site. Had request a call to talk to a representative wait half hour and said I had to return the items one by one to get refund. Talked to one of their managers. She has worse attitude than the reprentative and did not even try to help. Feels like a scam! Very disappointed at Groupon.
Customer C.'s review of Groupon earned 2 Very Helpful votes
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Hi Customer, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.