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I have, over time, bought hundreds of dollars of merchandise from this company. For my sister's birthday I bought a jacket which failed to be delivered and checked status only to find out that it said I cancelled the order which I did not. I ordered a second jacket with next day air, and same thing! Called customer service and they told me they had a new accounting system and refused to make it right! They told me to call and order another one? I'm done with this sham of a company!
Curtis R.'s review of BackInTheSaddle earned 6 Very Helpful votes
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I purchased an item and they gave my information and credit card to a phoney rewards program that...
Terrible, terrible customer service! If I could give them a zero rating I would. Now I'm left...
