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cuc p.

Contributor Level

Total Points
82

1 Review by cuc

  • CheapOair

5/15/18

Be caution this company! Cancel fly very cheating. When you cancel they do not refund ( even you buy less than 24 hrs) they give you the credit but the cancel fees is $50 per ticket (after i complained they said free of cancellation)and $100 as you buy the tickest
But after 20min i call back to buy the same tickets. But they ask me paid total: MY CREDIT +$ 800/4tickets MORE ( even you buy the tickets same day same time and same air line and THE TICKET SAME PRICE))? According to their explain the air line charge the fee. And their fees. I call air line they said their policy you cancel the fly before 24hrs no charge at all!
I call back they said their policies is that... be carefully... do not buy from this business.
Careful... hiding cost... in my case I cancel 4 tickets ( less than 24hrs) they give me back credit *******. But after 20min to cancel I call back to re book at this moment on web the ticket cheaper but they told me have to pay $ 800 more ( see picture 2 line rebookiing fee $200 but they do not tell you... because the fees? In general, you use your credit you still pay at high price plus $200 more. DO YOU THINK IT MAKE SENCES? Other web company I cancel and rebook same price. N. o extra $200 for re-book

Tip for consumers:
please do not use this business if you insist you will be regretful

Service
Value
Returns
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CustomerService C. – CheapOair Rep

Airlines charge a rebooking fee when you make changes to the original reservation. Fees can be any where from 100.00-350.00, depends on the airline, and the class of service. These fees have been around for many years since the change in classes of service have changed. The fee would be applicable whether you book with a travel agency, or the airline themselves.

cuc Has Earned 2 Votes

Cuc P.'s review of CheapOair earned 2 Very Helpful votes

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