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I currently have two airtags that ate trying to be located with the chargerback program. I have updated their software several times as to the exact location of the two items. Neither chargerback company or RCCL have tAken any effort to return my lost items even thoufh i know exactly where they are. I have even called but have hit dead ends. If you ate a company considering chargerback, dont think this reduces your workload, it does not.
Products used:
Chargerback lost and found
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We are sorry to see of your negative review. We do kindly ask that you understand our role in this process. Chargerback is a software used in the hospitality, entertainment, and travel industries. While our software takes lost item reports, sends notifications, accepts payment for the successful reunification of items, our staff is not on site, we do not ever physically handle the found items, or have a say in their status. Those duties belong to our great partners. We would be happy to further assist you and our partner, RCCL. Please email our support team at, support@chargerback.com, or you may call our 800 number at 800-515-4860.