I wanted to come here and leave a review because I think most reviews are left only after a bad experience. I really like my local Petco (Eureka, Ca). It's large, clean, organized, well-stocked and the employees are (surprisingly) knowledgeable, helpful and friendly (without coming off fake)
I LOVE getting the 10% discount for shopping and purchasing online and picking up myself at my local store. I only live 10 minutes from Petco so the entire experience is so easy, and the 10% discount is a big incentive for me.
I just did my first online order today through Petco for a rather expensive purchase; a Lay-Z-Boy dog sofa (I know, I know! Ridiculous!).
I chose to order it from Petco over every other online shop, including Wayfair, because
A) they had the best price - at least $25 less than everyone else
B) they got better reviews than Wayfair
C)I'm hoping if there are any issues or problems I'm not at just the whim of a corporation on the phone, I can get help via my local store (this is according to Petco).
The couch is due to arrive Tuesday Jan 27. When I receive it I will come back here and finish my review. Fingers crossed I'll be leaving 5 stars!