I was debating between using Monkey Survey or QuestionPro to help me with my thesis. I opted to use QuestionPro because its features seemed to be more helpful for what I needed it. I was offered to use their paid license since I am a student. I had thought of using their cheapest program which cost about $17. So my intention was more of exploring the other features and then just sticking to simpler version. I got charged for the expensive version and got blocked from the account, so I couldn't even use my surveys or the data I had already collected. When I talked to costumer service, he even said that I had been undercharged ($43) and that he would fix it to the right amount ($49). Would not recommend them or ever use them again. Take your money elsewhere.