I placed my order on 11/25 and have gotten nothing but the runaround. Now Christmas is less than a week away and I don't have the Hoverboard or my money. Worst place I've ever encountered in my life. Do not order from this place. They are scammers! Now my daughter will not have the Christmas I had planned and worked all year to give her. I'm beyond pissed off! I wish I could ruin these people and no one would ever order from them again. My next step... I'm reporting them to the Better Business Bureau and disputing the charge with my bank!