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Crystal T.

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1 Review by Crystal

Nordstrom Rack

  • Nordstrom Rack

“Terrible Customer Service”
12/9/20

Placed an order for two identical items for Christmas gifts. They canceled one due to "inventory issues" (although the item still shows as in stock on their site). I called to cancel the other item, as I needed both of them, and they refused to let me cancel even though the item has not shipped. They said "unfortunately, our cancellation window is only 60 minutes from when the order is placed". Ridiculous.

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