Crystal's E.

I ordered on September 6th, 2023... Today is now September 16th, 2023. I have not gotten a tracking number at all. No updates whatsoever.
Let that sink in. Even though this place is so cheap, avoid it at all cost to avoid a headache.

They take forever to reply and have shortened the hours and days of when their customer service team is available. Can you believe that?

They do not have a system in place where the rewards points return to your account. You have to literally email them and wait for their reply and then, and only then, you may get you rewards points back.
They make you pay for extra tax on top of tax on top of another tax and on top of a package protection fee.

They do not notify you in your email before your order ships if you are missing something or an item is out of stock. That is unprofessional and scamming. You can tell they just care about the money.

They place repeat items on their website, so when you think you are getting something different, you are not. That is scamming.

This company has gone downhill from when I first used it (3 years ago), they will be losing a loyal customer due to their consistent unprofessionalism, inconsideration, inconsistency, incompetence, and carelessness.
What I believe is happening as well is, that do not have enough people on their team and they are being cheap and stingy in terms of hiring more people, inducing extra hidden fees on top of regular tax, and avoiding customer reparation. This company is no longer a good company. Once my order arrives (which is better because if not...ooo wee), I'm bouncing. I need to save my money anyways.