Had an issue at a location today and left feeling frustrated, I then drove to the Metro PCS location@ ******* Stuebner Airline Rd Houston Tx *******. Felix helped me at this location and was absolutely wonderful and fixed everything perfect. He was very kind and I will never make the mistake again and drive to a different location. I can't say enough about how grateful i was for all his help! If you are a Metro PCS customer, this is the store for you, trust me!