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Cristie E.

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1 Review by Cristie

Fandango

  • Fandango

“On hold for over 2 hours”
9/9/17

I am trying to get a refund or a credit for 4 tickets to IT that I wasn't aware the minimum age was 21. I waited on the chat line for almost 2 hours before I got the message that an agent wast available and to try back later! Ugh! So I called the 800 number and now I have been on hold for 37 minutes and 48 seconds! Unbelievable! I always use fandango and always recommend it to my family and friends. And this is the 1st time I have ever tried to get a refund or credit. This is crazy!

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