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Cristian W.

Contributor Level

Total Points
86

1 Review by Cristian

  • Fiverr

3/9/17

I wish I had visited this page beforehand. I had no idea. I trusted Fiverr sellers. I was scammed 2 hours ago, and I am very very upset. To the point that I am here writing a review to combat unethical business. Fiverr support is no where in sight currently. Hard to reach.

I started a non profit organization recently, and I am looking to have a logo made. I contacted a seller before hand and gave them an idea of what I wanted.
I paid $105 for a logo, and got a 5$ quality logo. I mean total crap. I couldn't believe what I received for what I paid. Seller refused to refund me. She was clever and said, "If you wish to longer do business with me, then complete the order." Meaning she will keep my money. She didn't seem to give a damn about her submission of a cheap rushed logo. I feel so undervalued and cheated. She has complete control over my cash and what she submits. If I open a dispute with her on Fiverr, all she does is cancel it. I opened this dispute many more times, but she cancelled them all. I opened dispute asap with Paypal, praying they will judge fairly and give me back my hard earned cash. Don't rely on the "Top Rated Sellers" like I did.

There are many other issues that ring true. Any refunds you do get must stay in the Fiverr account.
Sellers reviews are probably manipulated.
And so much more, but I am exhausted and no longer wish to go in detail.
This isn't the first time a seller gave me extremely low quality products for money, but they kindly refunded me. I will no longer risk my money with fiverr.

Her account is:@sarahgraphics
You can at least avoid it if you'd like.
She has "GREAT" sample logos. Top ratings. It's so weird how this happened.

Summary:
Fiverr customer support is seemingly absent
FIverr is biased with sellers
Buyers are not protected
Sellers can mislead people.
Refunds stay in Fiverr account.
And many more issues.

Tip for consumers:
Expect cheap quality products. That's why their pitch is $5 services for your business. Use them for just that. Cheap. I am not denying there are good promising sellers with real talent, but it is never good enough when you are mislead and a large sum of money and taken and no one is able to help me except paypal.

Service
Value
Shipping
Returns
Quality

Cristian Has Earned 6 Votes

Cristian W.'s review of Fiverr earned 6 Very Helpful votes

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