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Constant contact is deceptive. You cannot cancel online, must call, and when I did, they had no record of it. Which resulted in them charging me for a yearly "subcription" without any services rendered. I called to cancel in June 2021, they said it was, so I trusted them. Subsequently billed for a total of $486! AND THEY WON'T ISSUE A REFUND! Even though I disputed the charge with their billing department. Horrible customer service, he gave me his name, "Jason", then I got a follow up email to take a survey for "Ivan's" customer service experience! I asked for a manager, he couldn't connect me, didn't know the manager's contact info, nor was it an option? I highly recommend to never use this company!
Tip for consumers:
Be careful and mindful for what you are signing up. Their website language is vague at best and perhaps by design...
Products used:
Email marketing
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I subscribed to a plan that would cost over $100 per month under false pretence promising me the...
I WAS CONTACTED BY A CONSTANT REP, HE TOLDME TO TRY IT FOR A MONTH PROMISED ME THAT IF I DONT...
