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Craig M.

Ohio, United States

Contributor Level

Total Points
92

1 Review by Craig

  • Vitacost

1/31/22
Verified purchase

Sent wrong items (packed with care by Maria R), called customer service and they were useless. As soon as I asked to talk to a supervisor, they hung up on me. Called back and supervisor Tracy told me that it would now be 7-10 business days to reship my items due to a "Bin search" that is Vitacost policy! Since when did their mistake become the customer's problem?

Service
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Craig Has Earned 12 Votes

Craig M.'s review of Vitacost earned 12 Very Helpful votes

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