1st order went off without a hitch. Made an error on my initial submission and had to file amendment. That experience almost made me ask for a refund. No responses, incomplete responses, failure to follow-up, etc. There is definitely room for improvement... but overall, I'm not unhappy just disappointed.
Hi Craig, I am very sorry to hear you had a disappointing experience. We try our best to make sure every customer is happy & it seems we fell short of that goal in your situation. We’d like to learn more about how we could have improved your experience with us, or if you just wanted share exactly what happened so we can do a better job for other Customers in the future. Please feel free to contact us via help@legalzoom.com.