Craig K.

Purchased two gift cards. Checked balance and found both cards had zero balances. Despite my reporting to company that the cards had a zero balance the next day for the first card and within 20 minutes of purchase for the second, it took six weeks to get a refund for the first card and four weeks for the second. Way too slow to get my refund. They should check the balances of their cards they sell before they sell it. Will never shop here again.

Bought a $50 Chili's card. Chili's said zero balance and told me that this card had been used up in another State. I bought the card so it should have been mine. I did not give permission for someone else to use it, nor did I want to sell it. They basically stole this money from me and made a double profit. Cardcash said because I did not use it within the 45 day period, there is nothing they can do. In other words, what they are saying is that the gift card can be resold again if I don't use it within 45 days. This is just wrong.