Many years ago I ordered flowers for my wife on her birthday. When 8pm came around, which was the latest time I was given for it to be delivered, she did not receive her flowers. I had to call 1-800-flowers to find out what happened. They apologized and said they would have to be delivered the next day. I did not like this because it was the day after her birthday, which defeated the purpose. I did not use 1-800-flowers for many years because of this experience.
Fast forward many years later to Feb 14,2024. I decided to give 1-800-flowers another chance. I saw an ad for same day delivery for Valentine's Day. I was planning on picking up flowers for my wife, but when I saw the ad I figured I would try this route because of the same day delivery ad. Later that day I received a call saying that the flowers would not be able to be delivered that day due to so many orders the flower shop received. They offered to deliver the flowers the next day, and again even though it was the day after and defeated the purpose of having them delivered on Valentine's Day I agreed. On Feb 15,2024 I received another call from 1-800-flowers saying that the flowers could not be delivered on Feb 15,2024 for the same reason. Now it would have to be delivered on Feb 16,2024. My thought is, do not post an ad for same day delivery unless it can be accomplished or find a vendor that can accomplish this. Because this happened many years ago and happened many years later, I will NEVER use 1-800-flowers EVER again. I also would NEVER recommend anyone using them.