COURTNEY T.

The dress itself is beautiful however, it took 10 days longer to arrive than estimated. After calling customer service, I was simply told it would not arrive on time. I was told 20 days was the amount of time the garment would take, even though the delivery date showed it would arrive in 14. When it arrived 25 days from purchase, which was several days after the event I needed the dress for, no apologies or offerings were made by the company. As a first time customer, this does not make for a good first impression

The dress itself is beautiful however, it took 10 days longer to arrive than estimated. After calling customer service, I was simply told it would not arrive on time. I was told 20 days was the amount of time the garment would take, even though the delivery date showed it would arrive in 14. When it arrived 25 days from purchase, which was several days after the event I needed the dress for, no apologies or offerings were made by the company. As a first time customer, this does not make for a good first impression.