I ordered a 60day refill of medication for my dog with them for the first time because Chewy was out of stock. The process was smooth and quick and the prices were cheaper, I was excited to make the change. Unfortunately my dog passed away shortly after I received my first order and I called not knowing what to do with the remaining meds. They refunded me in full and gave me instructions of medication disposal places. Highly recommend, wonderful customer service during a hard time.
Hi Courtney. I am so very sorry for the loss of your beloved dog. Thank you so much for giving us a chance, and for your nice feedback - we really appreciate it. Take care.
~ Abby, PetMeds Pro