Courtney M.

Apparently the Gymboree website wanted me to place a second order 18 hours after my first. It was only for one item (thankfully!) but none the less, they charged my card a second time. I placed my order 6/16/17 and received confirmation right away, awesome! Woke up 6/17/17 to yet ANOTHER confirmation number with a different order number and another charge to my account. I tried calling right away to no avail since they are west coast and I'm on the east coast so I sent an email. They told me that even if I did call when I woke up, it would not have mattered as it enters the shipping stage within an hour after placing an order. The order was supposedly placed at 5 am my time meaning 2 am on the west coast and they didn't open until 10 am my time. Thanks Gymboree for charging my card a second time without my permission!