Thumbnail of user courtneyb31

Courtney B.

Contributor Level

Total Points
97

1 Review by Courtney

  • LegalZoom

8/28/14

I feel tricked. Ordered "name change" paperwork for $140 on 8-15. I filled out a lot of fields on the website telling what I wanted to do with my name. On 8-20 I received an email saying my papers had been mailed to me. On 8-28 still no documents. So I called. Thirty minutes (!) on hold wondering if I had been scammed. Finally someone picked up and said I should wait longer on the US mail --Really?! I begged for them to just email the documents, and they did. I thought I would get documents that were filled out appropriately with the info I had given. Instead I got the EXACT SAME blank form available at my county court website- FOR FREE! Please learn from my stupidity. Do not pay this HORRIBLE scam company for something you can quickly get for free for yourself.

Tip for consumers:
Stay away from "Legalzoom"!!

Service
Value
Shipping
Quality
Thumbnail of user legalzooms
LegalZoom S. – LegalZoom Rep

Hi Courtney B.,

We are sorry about your experience with us and would like to make things right. Contact us at Chyna@lzserve.com for assistance.

LegalZoom

Courtney Has Earned 17 Votes

Courtney B.'s review of LegalZoom earned 17 Very Helpful votes

Courtney hasn’t received any thanks yous.

Courtney doesn’t have any fans yet.

Courtney isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user bk.vibes24
4/28/24

I spent money with legal zoom to set up my LLC. I was told my brand name was available and even...

Thumbnail of user karenh4774
4/21/24

Legalzoom is great if you want to be suckered in to hidden fees that you cannot cancel. They...