Courtney A.

Do NOT buy from this store! The stuff looks cute in pics but it is not worth it, especially since there is basically no chance you can return the item and get your money back if you dont like it or it is damaged (which is what happened to me). I ordered the Classic Romantic Sleeveless A-line Dress in navy with sunflowers because it looks so cute online. Their merchandise ships directly from China and takes weeks to arrive. The dress was damaged and of very poor quality. This dress was not at all how it looked online- it is extremely thin spandex material that isnt even wearable. It already had a large rip in it by where the button was sewn in. I corresponded at length with a customer service rep named Mandy and showed her the guaranteed on their website that defective items could be returned at no cost to the customer and refunded. She would not give me a full refund due to the high cost of shipping it back to China, which is their fault, not mine, and was not described on their website. The best she did was offer a $10 refund and a coupon or to send another dress which I had already expressed that I do not want as the quality of the item is not what was described. Ive read others reviews and many other people have had similar experiences to mine. I also found that much of their merchandise is available for less money on other websites. I believe now that FriGirl is a scam.