I made an pre planned order for 24.09, money was taken but next day at the exact time it was to be delivered they cancelled the order and issued a refund. Now I am waiting for a refund (apparently up to 14 days) and I had to shell out a further £26.00 to order from Uber (which arrived by the way) exact same item. So why it was cancelled is beyond me. To top off my frustrations, there is no way to speak to someone or get an immediate response. I am livid and I wont be ordering with Just Eat again