Corinne M.

I ordered an e-gift card on 3/19/19 for my grandmother's birthday. I checked my email this afternoon (3/20/19), no e-gift card. Instead, I received a phone call from Woman's Within customer service department wanting to verify my purchase "for my protection".

I waited a few hours thinking that I would receive the e-gift card since I had verified my purchase, but still no e-gift card.

I finally called customer service and spoke to 2 people who told me that e-gift cards take 24-36 hours to process - for AN EMAIL to process! I asked the second person I spoke to if I could speak to someone else who would be able to assure me that I would receive the e-gift card in time for my grandmother's birthday.

She said she would let me speak to a supervisor and then placed me on hold. When she came back, she said that no one else would speak to me and just said, again, that it would take 24-36 hours to process.

This 24-36 hour processing time was not communicated to me during the checkout process. If it had been, I wouldn't have bothered ordering the gift card fearing that I would be cutting it too close to my grandmother's birthday.

I will never order anything from this company again!