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They are the only company that I've ever came across making you pay to have something returned. I was going to return an item that totaled $50 and they said it would cost me about that amount to ship it. What a joke.
* Custom Offsets attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Corey - While there are reasons a return/shipping fee would be applicable, we can understand given the circumstances why this would be frustrating. We hope this situation has since been resolved, and will be reaching out to confirm as much. Thanks!