What can be said is this I call on Sat. Got a call back 20 min later. My M.2 was glitching out and in the BIOS. We diagnosed the issue. No hassle warranty to replace the M.2. Also I got a great education from very knowable support personal. Best experience. I should know since I manage a help desk! Keep it up!
Thank you Corey! That means a lot to us, especially with your experience!