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The website is easy and pleasant to use. Their use of measurements in the descriptions of their products help me understand exactly what Im ordering so I have the best chance of choosing the correct shoe. It has still been hit and miss, but I had no issues returning products with the exception of my last order. I assume i couldn't return two out of three pairs of shoes due to it being on a certain type of clearance. Customer service is easy to reach and work with.
Paper came on time and was good. Only issue is they must be in a non usa time zone because they called me at 10pm to verify my phone number and so I thought it was phishing. I finally reached them by phone ( i was having issues and there emails were vague until several days ago, but they left a voicemail that I finally reviewed.) i turned their call and Daniel helped me get verified. I gave them a VOIP number, they simply needed my direct unmasked number. Will use again if I'm ever in that position.
Tip for consumers:
Dont use a VOIP number to sign up
Products used:
Paper writing service
Hi Corenna,
Thank you for hiring and trusting our service with such an important project. We are also stoked about the excellent review you left on our page. We are encouraged by the happiness of our satisfied customers and motivated to improve our services to serve you excellently.
We provide 24/7 customer services because we have clients from around the world and we always prefer to reach them as per their time zone. However, if there is some kind of query by the client, we respond to it as early as possible despite of the time zones. But your feedback is valuable to us and will surely help us improve our processes.
We hope such an issue will not deter you from hiring us again. We would like to serve you again in the near future.
Thank you,
Team AssignmentMavens
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Hello Corenna,
Thanks for sending your review! Your feedback about our product sizing and return process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth