I have suffered through 13 months of very poor internet. I paid $385 a month and the "high speed" data was gone in one week and then we could not do anything. The speed was never as fast as they reported that it would be. I need to work from home and it was a daily struggle with buffering and dropped calls etc. I would end up paying another $120 a month for more data. I called to cancel today as e-mails always indicated that my data was starting over on the 5th. I was told they already billed me yesterday and will not refund any of it.