Constance S.

I stumbled onto this Venus website by accident surfing the internet. They have fabulous pieces. So, since I purchased a lot of their items I decided to apply for their card. Well, when you get the card, it reads as followed... please call before use to confirm receipt of your card. I never called to confirm receipt of card, I just decided to use my own credit card to make purchases. So then the first time I decide to use the card I made a purchase of 74.00. When I register online to make my payment it gives me a balance of 322.00! WTF... I immediately call the chat line and ask the rep to explain to me why I have a balance of said amount if I have been making purchases with my own credit card. See gives me some lame excuse about she couldn't see certain purchase but ask me about... well, did these items ship to my address on and I told her yes, but what does that have to do with you explaining to me about my bill. So now I have to pay a 322.00 balance for purchase that I thought were being made on my own personal credit card. I explained to the rep that they will no longer receive any of my business and I will be informing others about their shady business. So pissed!