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My Tax Prep office does not keep track of your add on fees. Check them twice prior to accepting. Even though they work directly with the banks they still take a lengthy time to verify (from my experience) I can never speak with a supervisor. I have had a ticket submitted since 11/01/2023 and still not resolved no follow up call or anything. Currently requesting for a refund because I nolonger trust them.
Products used:
Tax software
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This company told us we had to renew with them or not get the Add on Fee... mind you that...
If you are new in the business of tax preparation - STAY AWAY FROM THIS COMPANY. Their $795...
