Conrad P.

I tried to save a little money by buying one of these I bought the IronShield car cover and while it is pretty much waterproof it ripped at the seam all the way up in the wind, the seams are stitched like crap its just not worth the price, now when I bought this I made sure to clarify that if I had a warranty issue they would pay return shipping, I should have recorded this bc when it came time to return that cover after 5 months good luck getting anybody to answer the "customer service" portion of the business, I had to repeatedly call over the course of 4 days to get an answer as to why they havent shipping my replacement cover out yet or why i havent received any correspondence from them, long story short is you will have to pay to return ship the cover, get a tracking number bc they will try to say they didnt receive it just a heads up, you have to make sure it was delivered there, fast forward to this now, I finally get a hold of somebody there and they tell me they don't have the grey ironshield cover that I originally bought and that they would send me the Ultrashield in black which doesn't do a GD thing for me living in the desert, it also doesn't look 100 percent waterproof like it says we'll see, after I finally reached somebody there they had to search for my returned cover which took about 10 mins then I was told that they will only replace it if it breaks at the eyelet or something about the seam and that "ok just this time we will send you a replacement cover", No I don't think so, when this one falls apart and it will I'll take it back there personally and get my money back or else. Don't deal with this place, they are shady as hell, and weasels.
On a side note they do ship fast once you actually reach somebody from customer service in fact, bypass customer service altogether, if you want to speak to somebody just press 1 for sales.