I ordered some bed linens. The sheets were attached sheets for bunk beds. They were attached so that the wrong side of the top sheet was up. I tried to email them to get a return slip. They never responded. It took over 2 weeks to get my order from a place only 100 miles away. I kept the sheets because I had washed them (which you cannot return). I will never order from them again. Most of the shopping sites I use are great but this one's customer service is terrible.