I ordered flowers on a Monday after seeing the ad for Troys Florist. It said "same day delivery." By Wednesday the flowers still hadn't been delivered and would not be delivered until Friday. This did not work for me so I said to cancel the order. I was assured it would be canceled and I would get a refund. I have contacted them numerous times and each time they are checking into it. Still no refund 24 days later. Do NOT use this company!