I bought a home on Auction. Com. U are bidding against a computer. I secured the financing yet they told me it was cash only and would not accept it. Then I had no access. I had to use their title company. And at the closing I received no keys no garage door opener there was a lock box on the garage door. That has to be chilled off. They did not take it off when my crew came to start the rehab. Some guy came in started taking photos. Without my knowledge. Or permission I could not get electricity turned on or water. Till I owned the property. And consumers wanted permits and all kinds of paperwork including an inspection. Yet. Auction. Com Keith saying. Do all this before the day of closing. Well I cant if I cant prove I own it. Nor could I get insurance either. They are not helpful. I would never never use a company like this again. I gave a defunct garage opener with no remote and they won't contact the owner to ask them where it is. Horrible! Customer Service is a joke!