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ConG C.

Contributor Level

Total Points
80

1 Review by ConG

  • ASOS

8/9/18

I attempted to buy some jeans today on Asos clothing website. I found some jeans and added to cart and noticed their 10% discount for students. After their website logs me out of my email address I wanted to use, they wouldnt allow me to log in for some reason... So i made another account with my other email. Then i had to sign up for their 10% student discount after that. Then I go to my email for the discount to (i thought to easily plug in and then order) and then the website says for the third time that it's having technical difficulties, and says "just contact customer support" as if we all know that's anything but just easy. I try contacting them and cant even find any support to send my photo ID from my school to verify I am actually a student. Worst experience of trying to buy anything online ever. I dont even want to buy their jeans anymore because of their malfunctioning website and in my opinion: such a dumb requirement to verify with a picture ID that you're a student. It's just wayy over the top and pitiful to have to figure out for another hour if I actually sent my photo to the right customer service address... Wherever the crap that would be that they help guide you to! Very bad experience indeed for an online shopping G.

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