To all the peraons that say oh the website magically changed the performance of the movie, you are liars, fandango give you two chances to review your purchase details to see if that is exactly what you want. You people do not read, the Customer care reps have a strict policy which they must uphold if they wanna keep their jobs so stop being such idiots and read. Also the purchase and refund/exchange policies are there for you to read, the customer care reps can not change the policies neither can the manager, write to corporate if you have a big problem with it...