Thumbnail of user collettet14

Collette T.

Contributor Level

Total Points
81

1 Review by Collette

  • BIOLUMA

2/9/22

I do not recommend anyone do business with this company. I tried to purchase one bottle for trial but was charged $288. I tried to cancel the order within minutes of my debit card being charged. It is impossible to reach anyone by phone and although I emailed them repeatedly to cancel the order, they processed it. I returned the order without opening the package, but you can imagine my dismay when they only refunded $240.06. I lost almost $48 plus shipping cost and received nothing in return. Their website is misleading because I was unable to confirm my purchase cost before I was charged. I cannot say if the product is good, but I know their business practice, refund policy, and customer service suck. I paid almost $60 for an extremely bad experience. Buyer beware!

Products used:
Bioluma Lash serum

Service
Value
Shipping
Returns
Quality

Collette Has Earned 1 Vote

Collette T.'s review of BIOLUMA earned a Very Helpful vote

Collette hasn’t received any thanks yous.

Collette doesn’t have any fans yet.

Collette isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mistyr116
Misty R. reviewed BIOLUMA
1/29/21

I purchased the sculpting gel and am waiting to judge on those results. My issues is with the...

Thumbnail of user deniseb730
8/11/20

Do not buy this product. The product does not work at all. The company, in an effort to boost...